Help Center

We love questions and welcome all comments. Find information below.


If you're having trouble with the site, please head over to our Get Satisfaction forum to report your issue. We're always working to improve Kollabora! 


What is Kollabora? 


The root of Kollabora is "working together -- we unite makers, crafters, and DIY enthusiasts of all skill levels to get inspired, share projects, buy and sell PDF patterns, and connect with each other and their favorite brands. Find out more:


How do I use Kollabora? 


If you're new to Kollabora, there are a few things you can do to get started: 

  • Browse the Projects feed to get inspired
  • Create a collection of your favorite projects and patterns
  • Buy a pattern and start making something
  • Upload your very first project! 

Can I use Kollabora to promote my business? 


Absolutely! Learn how to open a brand account and check out all of our partnership and advertising offerings here. 


What are badges? How can I get badges on Kollabora? 


You can earn achievement badges by posting content that other community members love and engage with. If you're a blogger, grab a badge to embed on your site!


How do I become a featured member? 


Our editorial team is constantly scanning the site to see what you're making and uploading, and we love recognizing and rewarding standout projects through our project showcases. Here's a tip: be sure to include fun, high-quality photos that capture your creative adventure. 




Get the best of DIY and the latest projects and patterns from Kollabora in one lovely email. Join and don't look back! Sign up here. 


I work for a school or organization. How can I use Kollabora content for my class or group? 


As a DIY community, we encourage you to share our content to help inspire your students! However, please give credit where credit is due  if you share a project or blog post with your class, please link back to us. 


How can I change my username?


Go to your profile, click on your name, and change it!


What is your cancellation policy for events?


Full refund if cancelled one week before. Rescheduling if cancelled 48 hours before (if there is another class.) If you purchased through Coursehorse, then our Refund & Cancellation policy applies to your purchase. If you are entitled to a refund, or have any questions, please contact Coursehorse here.


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